FAQ
So, how exactly does Brilliant work? Will my family and guests figure this out?
We designed Brilliant so that everyone (family and guests in particular) can quickly understand how it works with no training. Once you install Brilliant, you can swipe your finger up/down on the screen to turn on/off lights, similar to how one does with a toggle switch. For Brilliant Controls made to replace 2-4 switches, just touch the sliders, and the screen will tell you which light you are adjusting. To access other connected smart home products like Sonos, just tap the screen and you'll see icons appear that make it easy to navigate in less than 2 taps.
If you already have Amazon Alexa or Google Assistant in your home, you will be able to use their voice services to control the lights using voice commands.
We've spent a lot of time testing this product on people ages 5-75, and they all get it pretty quickly. In fact, 96% of our early customers figured it out in less than three seconds. We think you'll be pleased!
How easy is it to install a Brilliant?
If you can install a light switch, you can install a Brilliant. It's really that easy! The Brilliant fits into an existing light switch gang box, with no additional wiring, modifications, or remote hubs required. On average, it takes about 30 minutes to install the device and get it hooked up to your home Wi-Fi.
You do have to be comfortable turning off your electricity (via a breaker box) - if that's too much for you, probably best to involve an electrician. But they will love it too - we've made it very simple to install and get going!
What are the wiring requirements?
Your home does need to be up to code to use a Brilliant, with load, line, ground, and neutral wires present. Connecting these takes minutes.
Does Brilliant support 3-way switching?
Yes, we support 3-way switching. You can set up a Brilliant to work with switches from another manufacturer in a 3-way configuration as long as that other switch is on/off, and not a dimmer. You can also set up multiple Brilliants in a 3-way configuration with dimming.
Does Brilliant support dimming for incandescent or LED lights?
Yes, Brilliant supports dimmable incandescent and LED lights. There are also features to help you perfect the experience, such as auto-sensing your light capabilities, setting your dimmable range, and other adjustments to minimize or eliminate flickering. We have tested this with a wide range of lighting vendors to great success.
What smart home products can I connect with?
We support a wide variety of smart home products, and add more regularly. Our primary connection method is to use Wi-Fi for partner products like Sonos, Ecobee, the Honeywell Lyric, Ring, Philips Hue, LIFX, Wemo, Schlage Encode locks, August Locks, and smart plugs, and more. If you would like to connect to Z-Wave or Zigbee products, we also support hubs from SmartThings so you can control them from a Brilliant. Amazon Alexa V