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Brilliant Team

Our team is a diverse group who brings a unique set of experiences from Apple, Phillips, Sonos, Jawbone, PayPal, Cisco, Palm, and shopkick. When we’re not building Brilliant, you’ll find our team on the hunt for the most authentic tacos al pastor and checking out the latest Poke hotspots in downtown San Mateo.

Meals Done Right

Meals Done Right

Our meals are a bonding ritual. We all fit at a big picnic table for lunch and dinner every day. We offer free dinner each night from a varying selection of restaurants.

Full Medical Benefits

Full Medical Benefits

We offer full medical, dental, and vision. There’s a competitive equity plan, unlimited vacation, and a commuting allowance.

Brilliant 4 All

Brilliant 4 All

Everyone gets a free Brilliant Control and employees always get early access to check out the latest features.

Come Join Us

Current Openings

Sales

Smart Home Builder Account Manager

The ideal Account Manager will act as a point of contact for new/existing builder clients as well as a point of coordination for the Brilliant Sales Team. They will build and maintain long-lasting relationships with their clients to ensure customer satisfaction and success. The Account Manager will also aid internal departments by collecting information to drive reporting, as well as executing client trials of Brilliant Technologies.

Inside Sales Lead

The ideal Inside Sales Lead will have previous team leadership experience, be motivated, data driven and well spoken. To succeed in this position, the candidates should have exceptional communication, computer, time management, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients and team members.

Customer Success Account Manager

Brilliant is searching for candidates who are proactive and passionate about delighting the clients they serve. The Customer Success Account Manager will have strong customer facing communication skills, worked in a matrixed organization, with demonstrated physical project management experience

Marketing

Marketing Manager (Home Builder & Multifamily Channels - B2B)

Be a leader and driving force behind the adoption of our award-winning Brilliant Smart Home System with homebuilders and multifamily developers and property managers. This role will be responsible for developing and executing compelling marketing content, campaigns, programs, and events that generate quality leads, successful customers, and exponential growth.

Content Marketing Manager

Seeking experienced writer and content marketer to drive adoption of the award-winning Brilliant Smart Home System by home builders, multifamily developers and property managers, technology integrators/installers, and home owners/consumers (B2B and B2C).

Product

Product Manager

Partner with multiple stakeholders, including product managers, engineers, and other designers in drafting & brainstorming initial concepts and bringing them to fruition across both mobile and embedded systems.

Product Designer

Bring a great user experience to life by finding solutions to complex design challenges and building design systems for a wide variety of mediums.

Operations

Tier 3 Customer Support Specialist

We are looking for a passionate and experienced Tier 3 Customer Support Specialist to join the Customer Support team at Brilliant. As a Tier 3 Customer Support Specialist you will provide top tier support to our customers and call center agents. You will be an evangelist of Brilliant and our products.

Tier 1 Customer Support Agent

We are looking for passionate Tier 1 Customer Support Agents to join the Customer Support team at Brilliant. As a Tier 1 Customer Support Agent, you will be the first interaction point for our customers who are looking for help with their Brilliant product(s). Agents must demonstrate the ability to deliver exceptional interactions with our customers no matter the situation